- Better Information Technology Co.,Ltd
Tel:+86-755-29559155
SAP BASIS Security Service> |
• Establish BASIS rapid response mechanism: Through the VIP customer service hotline and Email, expert BASIS consultants provide 7x24 hours technical support hotline, 2 hours remote VPN connection and reach the site within 4 hours for quick maintenance services • Strengthen the security of SAP system: focus on SAP system backup/ restore; help customers to build up 4 layers backup structure (hardware layer, operating system layer, database layer and SAP application layer); enhance the disaster prevention ability to the maximum; improve feasibility and effectiveness of disaster recovery. • Strengthen the daily management of SAP system and analyse and predict performance trend: BASIS daily maintenance has the largest workload and is the most time consuming and most boring work among the maintenance of the whole system. But how well the daily standard operation and system monitoring are will directly influence the efficiency and stability of the operation of SAP system. And major problems can only be prevented if small problems get promptly resolved daily. Besides, trend analysis of the system performance can only be obtained through long-term test. Hence strengthen the daily maintenance is the key. • Improve the management and monitoring system and standardize operation process: For system management and maintenance of SAP, define sophisticated operational norms and management rules and check execution strictly. Examples include Basis daily check list (see attachment for examples), Client assignment and definition of development roles, transport approval for change request and test process and server room administration rules (prevention of fire, flood, lightning, etc.) |
SAP Development Service> |
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SAP Application Module Operation Maintenance Service> |
We provide SAP maintenance based for customer on function
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SAP System Disaster Recovery> |
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Server and Storage System Maintenance Service> |
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